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Sr. Software Engineer, Customer Experience Engineering

Snowflake

Sr. Software Engineer, Customer Experience Engineering is a still-open role at Snowflake on Jobrow. Location: Hybrid · US-CA-Menlo Park · Menlo Park · California · United States. Listed pay: $200k–$288k. Sourced from the company's public Ashby board. First seen 2 months ago; last confirmed 9 days ago. Apply on the employer ATS — Jobrow is not the employer.

Pay
$200k–$288k
Workplace
Hybrid
Location
US-CA-Menlo Park · Menlo Park · California · United States
First seen
2 months ago
Last seen
9 days ago
Board
Ashby
Apply

About this role

At Snowflake, we are powering the era of the agentic enterprise.

  • Function: Engineering
  • Seniority: senior
  • python
  • java
  • kubernetes

Location & pay

Hybrid · US-CA-Menlo Park · Menlo Park · California · United States Listed pay on Jobrow: $200k–$288k.

Source

Jobrow reads the public Ashby board for Snowflake. First seen 2 months ago; last seen 9 days ago. We are not the employer — apply only on the company ATS.

Posting

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. SENIOR SOFTWARE ENGINEER - CUSTOMER EXPERIENCE ENGINEERING Our customers are very happy with our technology and are quickly expanding their use cases, only limited by their own imaginations. The Customer Experience Engineering Team aims to enable customers to push these limits, and when customers run into roadblocks or issues, enable them and our internal technical resources to resolve those issues and get back to seeing success with Snowflake. Snowflake’s Customer Experience Engineering Team is expanding! We are looking for a Senior Software Engineer to join our team who likes building intelligent data applications that give insight into diagnostic data and technical content that is relevant to issues customers may be facing. Our Customer Experience Senior Software Engineers enjoy developing features into the Snowflake product that aim to greatly reduce friction points that block customers and regularly require help from Snowflake technical experts. They are excited by the challenges presented by extracting intelligence from a wide variety of data sources, including structured and unstructured data. As a Sr. Software Engineer, you will: - Lead and drive projects that span our stack, including Java and Python services hosted in Kubernetes and Snowpark Container Services. - Promote strong collaboration within a cross-functional team, including product management and design. - Deliver features requiring close coordination with several partner teams. - Be a strong contributor to the product vision and drive team planning. - Pinpoint problems, instrument relevant components as needed, and ultimately implement solutions. - Mentor and coach junior team members. Our ideal Senior Software Engineer will have: - B.S. or M.S degree in CS, MIS, or

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