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Manager, Applied AI Engineering (Enterprise)

OpenAI

Manager, Applied AI Engineering (Enterprise) is a still-open role at OpenAI on Jobrow. Location: Hybrid · New York City · New York · United States. Listed pay: $251k–$335k. Sourced from the company's public Ashby board. First seen 2 months ago; last confirmed 9 days ago. Apply on the employer ATS — Jobrow is not the employer.

Pay
$251k–$335k
Workplace
Hybrid
Location
New York City · New York · United States
First seen
2 months ago
Last seen
9 days ago
Board
Ashby
Apply

About this role

ABOUT THE TEAM The Technical Success team helps OpenAI’s customers realize meaningful and sustained value from our technology.

  • Function: Machine learning
  • Seniority: manager

Location & pay

Hybrid · New York City · New York · United States Listed pay on Jobrow: $251k–$335k.

Source

Jobrow reads the public Ashby board for OpenAI. First seen 2 months ago; last seen 9 days ago. We are not the employer — apply only on the company ATS.

Posting

ABOUT THE TEAM The Technical Success team helps OpenAI’s customers realize meaningful and sustained value from our technology. We partner with customers throughout their journey—from initial exploration and solution design to production implementation and organization-wide adoption. Applied AI Engineers serve as trusted technical partners to customer executives, engineering teams, product leaders, security organizations, and transformation teams. They combine deep technical judgment with strong customer instincts, translating frontier AI capabilities into secure, reliable systems and durable business outcomes. ABOUT THE ROLE We are seeking a Manager to build, lead, and develop a high-performing team of Applied AI Engineers supporting our enterprise customers. You will be accountable for the technical success of a broad and strategically important customer portfolio. You will help your team identify high-value opportunities, design and deploy production-grade AI systems, navigate complex technical and organizational constraints, and expand successful implementations across workflows, teams, and business units. This role requires technical depth, people leadership, customer judgment, and operational rigor. You should be comfortable coaching engineers through architecture and evaluation decisions, engaging directly in high-stakes customer situations, and collaborating with Sales, Solutions Engineering, Product, Research, Engineering, Security, and Legal. You will also help define how we serve enterprise customers at scale by developing effective coverage models, reusable implementation patterns, technical enablement, escalation mechanisms, and systems for turning field insights into high-quality product feedback. IN THIS ROLE, YOU WILL - Build, manage, and develop a high-performing team of Applied AI Engineers supporting large and complex enterprise customers. - Own the quality and impact of the team’s work across solution design, implementation, production readiness, adoption, and expansion. - Coach the team through decisions involving architecture, model selection, evaluations, reliability, latency, safety, security, governance, and cost. - Establish an operating model for prioritizing accounts and engagements according to customer needs, strategic value, technical complexity, and potential for repeatable impact. - Serve as a senior technical escalation point during critical launches, production incidents, complex integrations, and hig

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