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Integrations Operations Engineer

Plaid

Integrations Operations Engineer is a still-open role at Plaid on Jobrow. Location: Hybrid · San Francisco HQ · San Francisco · California · United States. Listed pay: $101k–$136k. Sourced from the company's public Ashby board. First seen 2 months ago; last confirmed 9 days ago. Apply on the employer ATS — Jobrow is not the employer.

Pay
$101k–$136k
Workplace
Hybrid
Location
San Francisco HQ · San Francisco · California · United States
First seen
2 months ago
Last seen
9 days ago
Board
Ashby
Apply

About this role

We believe that the way people interact with their finances will drastically improve in the next few years.

  • Function: Engineering
  • Seniority: mid

Location & pay

Hybrid · San Francisco HQ · San Francisco · California · United States Listed pay on Jobrow: $101k–$136k.

Source

Jobrow reads the public Ashby board for Plaid. First seen 2 months ago; last seen 9 days ago. We are not the employer — apply only on the company ATS.

Posting

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. The Integrations Operations Engineering (IOE) team strengthens Plaid's network with financial institutions by directly resolving integration issues to increase the reliability and quality of data, and by building new integrations to grow our financial network. We sit at the nexus of engineering, a deep understanding of Plaid's products and customers, and direct financial-institution relationships: we write and ship the code that keeps connectivity healthy, we use data to focus on the issues with the greatest customer impact, and we work directly with data partners (the financial institutions and platforms themselves) to resolve the problems that can't be fixed from our side alone. The team plays a mission-critical role in ensuring industry-leading connectivity so our customers can meet ever-expanding financial-services use cases and reach as many users as possible. WHAT YOU'LL DO - Investigate and resolve the highest-impact integration issues by writing maintainable, tested code and deploying it to production, then monitor for regression or degradation after your changes ship. - Prioritize by customer impact. The team runs a business-value-based prioritization model that automatically scores and ranks incoming issues by their impact on Plaid's clients and users. You'll understand how that prioritization works, be able to dig in and scope an individual issue's impact more granularly when needed (which clients, users, and items are affected), and help improve the prioritization model over time. - Escalate to and work directly with Data Partners when the source of the issue is with the financial institution or platform by diagnosing, packaging a clear reproduc

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