Jobrow
Saved 0Closed

Index / OpenAI

Service Designer, Intelligence & Investigations

OpenAI

Service Designer, Intelligence & Investigations is a still-open role at OpenAI on Jobrow. Location: Hybrid · San Francisco · California · United States. Listed pay: $198k–$288k. Sourced from the company's public Ashby board. First seen 1 hour ago; last confirmed 1 hour ago. Apply on the employer ATS — Jobrow is not the employer.

Pay
$198k–$288k
Workplace
Hybrid
Location
San Francisco · California · United States
First seen
1 hour ago
Last seen
1 hour ago
Board
Ashby
Apply

About this role

ABOUT THE TEAM The Intelligence and Investigations (I2) team provides intelligence to decision makers across OpenAI and investigates severe misuse of our products.

  • Function: Design
  • Seniority: mid

Location & pay

Hybrid · San Francisco · California · United States Listed pay on Jobrow: $198k–$288k.

Source

Jobrow reads the public Ashby board for OpenAI. First seen 1 hour ago; last seen 1 hour ago. We are not the employer — apply only on the company ATS.

Posting

ABOUT THE TEAM The Intelligence and Investigations (I2) team provides intelligence to decision makers across OpenAI and investigates severe misuse of our products. I2’s work saves lives: we disrupt real-world violence, protect children, and prevent catastrophic harms from AI misuse. We draw on our investigations and in-depth analysis of a wide range of data sources to provide actionable quantitative and qualitative intelligence to OpenAI’s leadership. Our analysts and investigators make sense of complex data to understand emerging risks and investigate severe misuse. They work closely with engineers who build tools that extend what human experts can see and do. The design of the investigative workflow shapes how effectively people can use those tools and act on what they learn. ABOUT THE ROLE We’re hiring a service designer to shape how investigative cases move through OpenAI, from the first signal through review and action. You’ll work alongside investigators to understand what each case requires and how the overall workflow shapes what investigators can accomplish. You’ll bring that perspective to the people who shape investigative operations and the engineers who build the underlying systems. Together, you’ll decide where a change would help and see how it works in real cases. IN THIS ROLE, YOU WILL - Work alongside investigators to understand how cases move across teams and systems. Consider what that process means for people at risk, people whose activity is under review, and the people responsible for acting on a finding. - Combine what you learn from individual cases with operational data to decide where a change would help most and whether it calls for a change in the workflow, the tools, or both. - Lead the cross-team work of mapping investigative workflows, designing improvements with the people who use and operate them, and putting agreed changes into practice. - Guide engineering decisions about how investigative systems fit together to support the overall workflow. - Follow changes into use. Look for whether they help investigators act in time, make well-supported decisions, and sustain demanding work. WE'RE SEEKING SOMEONE WITH EXPERIENCE INCLUDING: - 8+ years of relevant experience in service design or closely related roles, with demonstrated ownership of improvements to complex operational workflows from research through implementation and evaluation. - A bachelor’s degree in Service Design, Interaction Design

Other open roles at OpenAI

All open roles at OpenAI