Manager, Software Engineering (Reliability Platform)

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.

We are seeking a seasoned Engineering Manager to lead our Reliability Platform Engineering team. This role is critical in ensuring the safety and reliability of our production systems through building products and capabilities that drive reliability practices at scale.

You will lead the development of systems and practices that allow engineers to understand, prioritize, and reduce systemic reliability risks across Affirm’s production environment. This team is responsible for building foundational operational intelligence capabilities for Affirm. This includes Affirm’s next-generation Reliability and Risk Management platform, which combines observability, AI, and operational workflows to help engineering teams proactively manage availability, resiliency, and operational excellence at scale.

This role sits at the intersection of Platform Engineering and Site Reliability Engineering. You will partner closely with Infrastructure and Product Engineering teams to define reliability standards, build scalable operational tooling, and drive adoption of engineering best practices across the company.

What you’ll do

• Build and lead a high performance product engineering team with a focus on building a culture of innovation, accountability, reliability and execution.

• Leverage AI-assisted engineering workflows to accelerate platform development, operational automation, and engineering productivity

• Translate ambiguous operational and organizational challenges into clear technical requirements, execution plans, and measurable outcomes

• Develop scalable reliability, risk management, and operational governance capabilities for Affirm’s production systems using observability tooling, automation, and AI

• Build foundational systems that help engineers understand service ownership, dependencies, and operational topology across Affirm’s infrastructure and applications

• Drive alignment across Platform Engineering, SRE, Infrastructure, and product engineering teams to define requirements, prioritize investments, and deliver long-term technical roadmap outcomes

• Drive execution and delivery for critical cross-functional reliability initiatives with high organizational visibility

What we look for

• 7+ years of experience in backend or full stack engineering, with 2+ years of engineering leadership experience

• Experience working within or alongside Production Engineering or Site Reliability Engineering teams

• Expertise with observability tools, and building software or managing programs that drive engineering culture and reliability practices

• Strong operational judgment and ability to drive clarity, prioritization, and execution in ambiguous problem spaces

• Experience building internal platforms, developer tooling, reliability products, or operational automation systems at scale

• Demonstrated ability to balance rapid iteration and experimentation with operational rigor and long-term maintainability

• Strong programming background (e.g., Python, Kotlin, Java, or similar)

• Strong communication and organizational leadership skills, with a track record of aligning stakeholders, driving execution, and influencing engineering practices across teams

• This position requires either equivalent practical experience or a Bachelor’s degree in a related field.

Pay Grade - P
Equity Grade - 13

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

USA base pay range (CA, WA, NY, NJ, CT) per year: $230,000 - $290,000
USA base pay range (all other U.S. states) per year: $204,000 - $264,000

#LI-Remote

Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.

Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:

• Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
• Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
• Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
• Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.

We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.

For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.

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